Frequently Asked Questions


How Do I Pay My Bill Online?

How do I upgrade or change my service?

Can I get Fairport Electric?

How are Fairport Electric service area boundaries determined?

Why is Fairport Electric so cheap?

How is Fairport Electric, a municipally owned electric utility, different from investor-owned electric utilities like Rochester Gas & Electric or New York State Electric and Gas?

Does Fairport Electric purchase other electricity besides hydropower?

How many municipal electric systems are there?

Does Fairport Electric have an assured supply and price for electricity into the future?

Will Fairport Electric rates continue to be as low as they are currently?

What can be done as to not exceed our hydro contract limit?

What is PPAC (Purchased Power Adjustment Clause)?

What is the Disconnect Procedure?