For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). DPS complaints may be directed as follows:
Website: www.dps.ny.gov/complaints;
Phone: DPS Helpline at 1-800-342-3377 (M-F 8:30a - 4:00p)
Mail: Office of Consumer Services, NYS Department of Public Service, 3 Empire State Plaza, Albany, NY 12223
Contact Us
Mailing Address:
Fairport Municipal Commission
31 S. Main Street
Fairport, NY 14450
If you prefer e-mail, please fill out the following form, and a Fairport Electric representative will get back to you as soon as possible.
